Information We Collect
We collect personal information you provide directly — such as your name, email address, phone number, and payment details during booking. We also collect usage data automatically, including pages visited, device information, and IP address, to improve our platform and your experience.
How We Use Your Information
Your information is used to process bookings and payments, communicate important service updates, personalise your experience, and send relevant promotions where you have given consent. We do not use your data for purposes beyond those described in this policy without your explicit permission.
Sharing of Information
We do not sell your personal data. We share it only with trusted third-party providers who assist in operating our platform — such as payment gateways and cloud infrastructure — under strict confidentiality agreements, and with law enforcement when required by applicable law.
Cookies & Tracking
Bloonsoo uses cookies and similar tracking technologies to remember your preferences, maintain session security, and analyse website traffic. You may disable cookies through your browser settings at any time, though some features may be affected.
Data Security
We implement industry-standard security measures including SSL encryption and PCI-DSS compliant payment processing to safeguard your personal data. While we take all reasonable precautions, no online transmission can be guaranteed to be 100% secure.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, restrict processing of, or request deletion of your personal data. To exercise any of these rights, please contact our support team at info@bloonsoo.com.
Children's Privacy
Bloonsoo does not knowingly collect personal data from individuals under the age of 13. If we become aware that such data has been collected inadvertently, we will take prompt steps to delete it from our records.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable regulations. The "Last Updated" date at the top of this page will be revised accordingly. Where changes are material, we will notify you by email or via a notice on our platform.
Have a privacy concern?
Our team responds within 2 business hours.